Customer Care Support

Aboutdesignz understands that Customer care is a vital portion of business success. Every customer is an opportunity for you to improve your reputation and increase sales. 

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OUR CUSTOMER CARE SUPPORT SERVICES 

We can help you in several ways and offers you the best customer care support services. Our services include;

Types of customer service and support 

We are Innovative.

Our professional staff and all-embracing online resources are devoted to providing your company with everything you need to make the most of your services.

Why us?

KPIs

Some of the most essential key performance indicators we consider in customer support are;

  • Customer satisfaction score (CSAT)
  • Net promoter score (NPS)
  • Customer effort score (CES)
  • Customer churn rate

Technologies.

Technologies play an important role in the success of businesses. Technologies we use for your success are;

Self-service customer portal

Chatbots

IVR: Interactive Voice Response

Customer service software.

Front End

  • React JS
  • Angular JS
  • Html
  • CSS
  • Bootstrap

Front End

  • React JS
  • Angular JS
  • Html
  • CSS
  • Bootstrap

Front End

  • React JS
  • Angular JS
  • Html
  • CSS
  • Bootstrap

Front End

  • React JS
  • Angular JS
  • Html
  • CSS
  • Bootstrap

How do we deal with customers?

 

  • listening sympathetically 
  • recording the details together 
  • provide relevant material, like the sales receipt 
  • offering refinement 
  • suitable follow-up action

Frequently Asked Questions.

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Inquire Now.

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